PRIVACY POLICY
("https://www.yanik.in/") is a web portal, owned and operated by ZPAREX DIGISOLUTIONS PRIVATE LIMITED, (“Company/ We/ Us/ Our”) a company incorporated under the Companies Act, 2013, having its registered office at 133/2, BSM Extension, Opposite Kengeri Metro Station, Entrance B Side, Mysore Road, Kengeri, Bangalore Rural, Bangalore South, Karnataka, India, 560060, operating under the trademarked name “Yanik” is an online marketplace for automotive spare parts is committed to protecting your privacy and maintaining the highest standards of data protection. This Privacy Policy describes how we collect, use, disclose, retain, and safeguard your information through our website, mobile application, and related services (“Platform(s)”).
This Privacy Policy (“Policy”) will help you understand how Yanik (“us”, “we” or “our”) uses and protects the data you provide to us when you visit and use [Website URL:- https://www.yanik.in/] (“Website”, “Service”). We reserve the right to change this policy at any given time of which you will be updated. If you are to make sure that you are upto date with the latest changes, we advise you to frequently visit this page. By accessing or using the Platform(s), you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it. If you do not agree, please discontinue use of the Platform(s).
We are collecting this data for several reasons:
- 1.1 To better understand your needs
- 1.2 To improve our Services and needs
- 1.3 To send you promotional emails containing the information we think you will find interesting
- 1.4 To contact you to fill out surveys and participate in relevant marketing research
- 1.5 To customize our website according to your online behavior and personal preferences
2.1 Personal Information (Provided by You)
- 2.2 Name, age, gender, and contact details
- 2.3 Email address, mobile number
- 2.4 Shipping and billing address
- 2.5 Vehicle details (make, model, year, VIN, variant)
- 2.6 Account credentials
- 2.7 Feedback, support queries, communications
2.8 Financial Information: Collected only at the time of payment, and directly received by our payment gateway PayU, who processes such information directly and under strict confidentiality agreements, such as:
- (i) Credit/debit/prepaid/gift card details
- (ii) UPI or wallet information
- (iii) Billing details (Yanik does not store or process full card details)
2.9 Technical & Usage Data:
- (i) Automatically collected through cookies, analytics tools, or device interactions
- (ii) IP address, device ID, browser type, OS
- (iii) Pages visited, time spent, actions taken
- (iv) Cookies, beacons, pixel tags
- (v) App permissions (location, notifications, device model)
- (vi) Referring pages and search queries
2.9 (vii) Information from Third-Party Integrations
2.9 (viii) If you log in or connect through third-party accounts (Google, Facebook, Apple ID), we may receive your profile data subject to that service’s permissions.
2.10 User-Generated and uploaded Content:
- (i) Photos, videos, product reviews, chat messages
- (ii) Support documentation for returns/refunds
- (i) Processing orders, returns, and payments
- (ii) Verifying identity and managing user accounts
- (iii) Providing customer support and communication
- (i) Recommending compatible products
- (ii) Enhancing website/app functionality
- (iii) Conducting analytics, performance monitoring, troubleshooting
- (i) Sending order updates, confirmations, reminders
- (ii) Responding to queries
- (iii) Sending newsletters, promotional offers, and marketing (with consent)
- (i) Fraud detection, risk assessment, and prevention
- (ii) Compliance with applicable laws, regulations, and legal requests
- (iii) Protecting rights, property, and safety of Yanik, users, or the public
- (i) Yanik does not engage in behavioural profiling, cross-platform tracking, or remarketing based on users’ personal data. Any promotional communication or advertisements displayed on the Platform are contextual in nature or based on user-initiated interactions.
- (ii) Where marketing communication is sent, it shall be strictly subject to user consent and users may withdraw such consent at any time in accordance with applicable law.
The information collected from you shall only be disclosed or shared on a strict need-to-know basis only for the following purposes and agencies with strict adherence to privacy policy adopted by the Company.
- Logistics and delivery partners
- Payment gateways and banks
- Technical support, customer care providers
- Cloud storage, hosting, analytics platforms
- Suppliers/manufacturers for service fulfilment
- Comply with a court order, subpoena, or legal request
- Assist in law enforcement or statutory compliance
- Prevent fraud, cyber offences, or unlawful activities
4.3 Business Transfers: In case of mergers, acquisition, restructuring, user data may be transferred as part of transaction.
4.4 Marketing & Promotional Use: With your consent, we may use: testimonials, feedback, review and non-sensitive user-provided content. Yanik may create promotional pages, directories, or listings for suppliers solely for lead-generation purposes.
We use cookies and similar technologies to:
- 5.1 Remember preferences and settings
- 5.2 Improve navigation and performance
- 5.3 Analyse user behavior
- 5.4 Facilitate login authentication
Note: You may manage or disable cookies through your browser; however, some Platform features may not function properly.
- 6.1 Personal data is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements, in accordance with applicable law.
- 6.2 Order, invoice, payment, and transaction-related data, as well as customer communications (including chats, emails, support tickets, and call recordings, where applicable), shall be retained until consent is withdrawn or for a longer period if required by applicable laws, including tax, accounting, statutory, regulatory, audit, or compliance obligations.
- 6.3 Account-related personal data will be deleted or anonymised upon account deletion, subject to applicable legal retention requirements.
- 6.4 Residual data in secure backups may persist for a limited duration but will not be used for active processing.
We implement reasonable organisational, technical, and physical measures to protect your data, including:
- 7.1 SSL encryption
- 7.2 Access controls
- 7.3 Secure server infrastructure
- 7.4 Monitoring for suspicious activity
Note: However, no method of transmission over the Internet is fully secure; you acknowledge this inherent risk.
Subject to applicable laws, you may request to:
- 8.1 Access and review your personal data
- 8.2 Correct, update, or modify information
- 8.3 Delete or deactivate your account
- 8.4 Withdraw consent for marketing
- 8.5 Request data portability (where applicable)
- 8.6 Requests may require identity verification
- 8.7 Rights under this clause shall be exercised in accordance with the Digital Personal Data Protection Act, 2023 and applicable rules thereunder.
Our Platform(s) may contain links to third-party websites, apps, or advertisements. Yanik is not responsible for their privacy practices or content. Users should review third-party privacy policies independently.
Yanik does not knowingly collect data from individuals below 18 years. Minors may use the Platform only under supervision of a parent/guardian.
We may update this Privacy Policy from time to time. Changes will be posted on the Platform with a revised “Last Updated” date. Continued use of the Platform(s) constitutes acceptance of the updated Policy.
By using the Platform(s), you consent to the collection, processing, storage, and use of your information as described in this Privacy Policy.